What are your Customer Service hours and phone number?

The Signature Design Customer Service Team can be contacted Monday - Friday, 10:00am - 6:00pm, or e-mail them using the online Customer Service Support Form. Their phone number is (404)629-1919, and fax number is (404)629 -9950.

How can I cancel my online order?

You may cancel your order without penalty if done within the first 24 hours after the original purchase date by contacting us at (404)629-1919.

Where does Signature Designs deliver?

Any where in the USA.

How much does Signature Designs charge for shipping and delivery?

Call customer service at (404)629-1919 to find out the exact cost of your shipping.

How will I be contacted regarding my delivery?

After your purchase has been made, you will receive an order confirmation via e-mail. The order confirmation will include the items you have purchased, shipping and billing addresses and a confirmation number. You will receive a phone call from Customer Service Representatives for collecting payment information and discussing delivery options.

Can I track my order?

Yes. You will need to have your order number ready when you call our Customer number.

What if my merchandise is delivered damaged?

Despite careful attention to your product's handling, damages may still occur on rare occasions. If there is a problem with your furniture during delivery, you can contact one of our Customer Service Representatives. They are available to take your call Monday-Friday 8:00am-6:00pm. Please remember to report all problems immediately so that we can correct the problem in a timely manner.

Which credit cards do you accept?

We accept all major credit cards like Visa, Mastercard, Discover, Amex.

Does Signature Designs charge sales tax on purchases?

No.

What are your return policies?

If you have found a problem with your furniture and would like to return it, please contact our Customers service representative and Signature Designs will repair, exchange or replace the merchandise and, if necessary, redeliver the new items at no charge. However, if you find any defects after delivery, you have 72 hours after delivery to notify the Signature Designs representative. The defective item will be repaired or replaced, and the new item will be delivered at no charge.